Glossary¶
Every RIQS word in one place, in alphabetical order. The link shows where the word is explained in full.
Same thing, different names. RIQS has grown over the years, so some things have more than one name:
You may see It means Client Unit DMS, Document Manager, Library RiQS-Pedia Workflow-Navi Cockpit To-Do, To-Do's Open Items Forms, Module creator Configurator Day Planner, Day Planning Shift Plan Monitor, Task monitor Monitoring Reporting, Reporting module Incident Reports Fault group Malfunction group Employee A Professional (role) Leitung Management (role) "Audit save" Version Audit-safe mode
| Term | Meaning | More |
|---|---|---|
| Absence type | A kind of absence such as "Holiday", valid for one unit or the whole organisation | Shift Plan |
| Active / Inactive | Inactive items are switched off but kept. They are hidden from normal lists and can usually be reactivated | All modules |
| Alternatively Done | A To-Do completed, but not exactly as asked ("with deviations") | Open Items |
| Approval principle | How many people must approve a document: Standard (1), 4 eyes (2), 6 eyes (3) | RiQS-Pedia |
| Assessment (risk) | One rating of a risk: impact × probability, plus a verdict | Risk Management |
| Attached to | The list of places in other modules where a library file is used | RiQS-Pedia |
| Audit-safe mode | A unit setting for customers who must keep a full record. Deleting is blocked for almost everyone; items are deactivated instead | How RIQS is organised |
| Auditor | Function role that reviews a survey certification package | Surveys |
| Authorised users | How many users may be active at the same time: twice the number of paid full-time users | Subscription & billing |
| Certification Package | A main survey plus sub-surveys, with optional audit and committee decision | Surveys |
| Checklist | A reusable list of everyday tasks that you schedule in the Shift Plan | Shift Plan |
| CIRS | Critical Incident Reporting System: reporting things that went wrong, or almost did, so others can learn | Incident Reports |
| Cirrnet | The Swiss national network for sharing anonymous critical incident reports. A unit can forward CIRS reports to it | Organisation & units |
| Clone | Copy settings (categories, contacts, groups) from one unit to another | Organisation & units |
| Collaborative guide | A guide that all assigned people complete together as one copy | Process Guide |
| Committee | Function role that makes the final Certify / Decline decision on a certification package | Surveys |
| Conflict | A planning problem RIQS detects in the Shift Plan, e.g. a shift with nobody assigned | Shift Plan |
| Control task | One check in Monitoring, answered on the scheduled day with a score | Monitoring |
| Cover page | A page RIQS adds to every library file: version, approvers, signatures | RiQS-Pedia |
| Custom package | A special subscription price made in Price Config and shared as a link | Subscription & billing |
| Deviation | A "not OK" answer in a form. Deviations are numbered and listed | Interactive documents |
| Download centre | The Report page where requested report files are built and downloaded | Reports & downloads |
| Draft | Saved but not finished. Drafts can still be changed | All modules |
| E-signature | Electronic signature: Simple (SES), Advanced (AES) or Qualified (QES) | Interactive documents |
| Equipment Manager | The person responsible for one specific device | Equipment |
| Equipment Officer | Function role that looks after all equipment of a unit or organisation | Equipment |
| External reporting office | An outside contact (e.g. an ombudsperson) who receives CIRS or hint reports by email | Incident Reports |
| External user | Someone without a RIQS login who acts through an emailed link, e.g. a service technician or a survey participant | Equipment, Surveys |
| Fulfilment level | A score in percent: the pass mark of a training, or the result of a control task | Training, Monitoring |
| Full-time users | The number of users the organisation pays for (minimum 5) | Subscription & billing |
| Function role | Extra rights for one area (e.g. CIRS Officer), given on top of a main role | Roles & permissions |
| Group | Several organisations managed together by a Group Administrator | How RIQS is organised |
| Guide | A step-by-step checklist built in the Configurator and assigned in Process Guide | Process Guide |
| Individual guide | A guide where each assigned person completes their own copy | Process Guide |
| Interactive document | An online form built in the Configurator and stored in RiQS-Pedia | Interactive documents |
| Malfunction group | A category for fault reports, e.g. "IT" or "Medical devices" (also: fault group) | Incident Reports |
| Measure (risk) | The strategy for a risk: avoid, mitigate, monitor or accept | Risk Management |
| Officer | A person with a function role for one area, e.g. CIRS Officer | Roles & permissions |
| Organisation | The customer company. It holds the subscription and the units | How RIQS is organised |
| Organisation level | Content or settings that apply to all units of the organisation | How RIQS is organised |
| Orderer | The person who gave a task | Cockpit |
| Person in Charge | The person who checks a To-Do and can accept an "Alternatively Done" result | Open Items |
| Primary unit | The user's main unit, opened after login | Users |
| Read confirmation | Proof that a person opened and confirmed a shared document | RiQS-Pedia |
| Re-approval | A repeat approval of a document after a set number of months | RiQS-Pedia |
| Reporting level (reporting scope) | How a report type is organised: Organisational, Unit with insight, or Unit without insight | Incident Reports |
| Response | One filled copy of a form | Interactive documents |
| Risk Owner | The person responsible for a risk. Only a risk owner can approve it | Risk Management |
| RiQS AI | AI assistant that answers questions about library documents | AI features |
| RiQS-Pedia Officer | Function role that approves and manages library content (unit or organisation level) | RiQS-Pedia |
| Secret folder / file | A restricted library item of one unit, shown with a lock icon | RiQS-Pedia |
| Special shift | A one-off task in the Shift Plan, e.g. a maintenance appointment | Shift Plan |
| Standard guide | A guide template that users start themselves with Use Template | Process Guide |
| Template | A reusable model: a guide, training, report layout, form or survey built in the Configurator, or an organisation document handed to units in RiQS-Pedia | Configurator, RiQS-Pedia |
| Token | A unit that measures AI use. There are translation tokens and manual tokens | AI features |
| Unit | A team, site or practice inside an organisation. Almost all daily work happens here | How RIQS is organised |
| Unit switcher | The control at the top of the screen that administrators use to change units | How RIQS is organised |
| Validation | A planned check that a device still works as required | Equipment |
| Version | Each approved change to a document or template gets a new version number | RiQS-Pedia |
| Viewer / Editor | The two access levels when sharing a library file | RiQS-Pedia |
Last reviewed: 2026-10-26